FAQ

Delivery
Orders will be delivered to the delivery address indicated on the order form.
We do our best to send your package as soon as we receive your order. However, deliveries are only made on working days.
We use carriers such as Bpost or DPD; or in specific cases other carriers.

Delivery charges
Woodster currently only delivers to Belgium and countries bordering Belgium, namely: France, Netherlands, Luxembourg, Germany. We don’t make any money on delivery charges, which we try to keep as low as possible for the end consumer. You will therefore find below the charges linked to your location:
Belgium :
Delivery charge: €7.00
Free delivery for orders over €50

EU zone 1: Netherlands, Luxembourg, Germany
Delivery charge: €8.50
Free delivery on orders over €70

EU zone 2 : France
Delivery charge: €10.00
Free delivery on orders over €100

For other countries, please contact us by e-mail: info@woodster.coffee

Local delivery
We offer delivery for any amount in the following municipalities in Belgium: Mont-Saint-Guibert, Court-Saint-Etienne, Rixensart, La Hulpe and Ottignies.
Don’t forget to select this option when you place your order.

Do you need an invoice?
If you buy products as a company and need an invoice, simply fill in the appropriate fields when ordering and the invoice will be sent to you by e-mail.

Worried about running out of coffee?

We offer subscription formulas with price reductions for both individuals and companies. To receive our terms and conditions, please contact us by e-mail: info@woodster.coffee